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Current Accounts

Overdraft service

Agreeing an arranged overdraft is fee free and keeping within your limit could be an easy way to manage your account.

  • Give yourself the flexibility to cope with unexpected expenses by requesting an adequate arranged overdraft limit.
  • If your request for an overdraft is approved, you'll know that when you keep within your limit all your payments will be made and no overdraft fees will apply. Your only cost will be the interest you pay.

    Representative Example: 19.9% EAR variable (assumed overdraft $1,200).

  • Overdraft Charges

    For details of the charges that may be applicable, please click here to see examples.

Apply for an Overdraft today

Why have an overdraft?

An overdraft could give you peace of mind by allowing you to make payments when you have run out of money in your account. It can help you through expensive months like December or unexpected costs such as an emergency plumber.

Monthly cap on unarranged overdraft charges (effective from 1 August 2019)

1. Each current account will set a monthly maximum charge for:

  • going overdrawn when you have not arranged an overdraft; or
  • going over/past your arranged overdraft limit (if you have one).

2. This cap covers any:

  • interest and fees for going over/past your arranged overdraft limit;
  • fees for each payment your allows despite lack of funds; and
  • fees for each payment your refuses due to lack of funds.

The introduction of the Monthly Maximum Charge will not affect any charging period that ended prior to 1st August 2017. Any notification of charges that are generated on or after 1st August 2017 will incorporate the new Monthly Maximum Charge cap.

Further details, including the level of the monthly cap applicable to each account, can be found in the more details section below.

If you make more than one payment on the same day we take this as one overdraft request and only charge one fee. You cannot apply for an overdraft on Basic Account (or any savings accounts).

There are no overdraft usage fees on Account, Student Accounts or Account Pay Monthly.

For a guide on how much an arranged overdraft is likely to cost for Advance or Account you can use our Overdraft Calculator here

Agreeing an overdraft limit in advance

An arranged request occurs when you approach us to arrange an overdraft limit.

There is no overdraft fee for agreeing an arranged limit and it gives you greater control of your finances – you'll have an agreed limit within which you know items will be paid without incurring any overdraft fees. It's important to choose an adequate limit because if you go over it you may be charged daily overdraft usage fees, see our Charges and Additional Product Terms (PDF) for full details.

Your overdraft limit will be agreed until further notice, we will review the facility annually and contact you if we will be making any changes.

Going overdrawn without agreeing it in advance

An unarranged request is when you authorise a payment that would take your account overdrawn or beyond your arranged limit without agreeing in advance an overdraft to cover it.

We will always consider an unarranged request and will make the payment if we can, subject to status. If approved the overdraft will be provided for 31 days to cover the item concerned.

Unarranged overdraft usage fees - and how to avoid them

If your overdraft limit is adequate and you don't go above it, all you need pay is the overdraft interest. We only charge a daily unarranged overdraft usage fee if you are more than $10 in your unarranged overdraft, see Charges and Additional Product Terms (PDF) for full details.

We will always try to make your payments even if you do not have sufficient cleared funds in your account and the payment would take you over any arranged overdraft facility.

Remember, it's more cost effective to arrange an adequate arranged overdraft than rely on unarranged overdrafts.

How you can keep track of your balance

To try to help you avoid overdraft fees, we will send you overdraft text alerts if we've agreed an unarranged overdraft on your account. We will also send you a text alert if there isn't sufficient cleared funds available, in your account, to make a payment. You can opt out of receiving these text messages by calling us.

There are also several other ways you can keep an eye on where your balance is in relation to your overdraft limit:

  • Text message alerts sent to your mobile at no extra cost – you can set these up via online banking or by calling us
  • The Online Banking
  • cash machines will warn you if you try to make a withdrawal that might result in you being charged
  • Online banking to view balances, statements and payment details - plus increase (subject to status), decrease or cancel your overdraft limit.
  • Our automated service any time of the day or night to check your balance

The cost of your overdraft

If you keep within your arranged overdraft limit the only cost you need pay is interest. Here are the rates that apply to overdrafts on our accounts, at a glance.

Name of Account              Cost of Arranged Overdraft Cost of Unarranged Overdraft (Monthly Maximum Charge)2
Account Overdraft interest (19.9%)
Representative example (assumed overdraft $1,200):
19.9% EAR* variable
$5 daily fee to a monthly maximum charge of $80

Current

Account 1

Overdraft interest (19.9%)
Representative example (assumed overdraft $1,200):
19.9% EAR* variable
$5 daily fee to a monthly maximum charge of $80
Home Management Account 1 Overdraft interest (19.9%)
Representative example (assumed overdraft $1,200):
19.9% EAR* variable
$5 daily fee to a monthly maximum charge of $80
Advance Account Overdraft interest (17.9%)
Representative example (assumed overdraft $1,200):
17.9% EAR* variable
$5 daily fee to a monthly maximum charge of $80
Graduate Account Overdraft interest above interest free entitlement (19.9%)
Representative example (assumed overdraft $1,200): 1st year 0% EARvariable on the first $1,500, 2nd year 0% EAR variable on the first $1,000 and 19.9% EAR on the rest.
$5 daily fee to a monthly maximum charge of $80

1These accounts are no longer on sale.

2In addition to any fees, you'll also continue to pay overdraft interest on any arranged balance if you have one. We won't charge overdraft interest on any unarranged balances.

Name of Account Cost of Arranged Overdraft Cost of Unarranged Overdraft (Monthly Maximum Charge)

(Monthly Maximum Charge)2
Account Overdraft interest3 (0% on first $500 overdrawn then 11.9%)
Representative example (assumed overdraft $1,200): 0% EAR variable on the first $500 and 11.9% EAR on the rest.
Overdraft interest3 (11.9% EAR variable) to a monthly maximum of $500 on the unarranged overdraft.
Jade by Account 0% on first $500 overdrawn then 9.9%. Overdraft interest3 is charged on arranged and unarranged overdraft balances.
Representative example (assumed overdraft $1,200): 0% EAR variable on the first $500 and 9.9% EAR on the rest.
Overdraft interest3 (9.9% EAR variable) to a monthly maximum of $2,000 on the unarranged ove

In order to reach the monthly maximum charge limit, based on current interest rates, you'd have to be over your arranged overdraft limit by more than $50,000 for and $230,000 for Jade by for a full charging month.

3 We'll charge overdraft interest on any arranged and unarranged overdraft balances but no overdraft fees.
* EAR (Effective Annual Rate) takes account of the interest rate and how often interest is charged, and does not include any other fees or charges.

There are various scenarios in which you may be charged a daily unarranged overdraft usage fee. To know more about the situations in which you may be charged, please see these examples of charges

For details of the charges that may be applicable, please click here to see the relevant Charges and Additional Product Terms (PDF).

Account Management Service

Every month we will review your account to make sure your overdraft borrowing is suitable, based on your salary or other income. If we feel that your overdraft borrowing may be too much compared to your income, we will contact you to let you know an appropriate amount to pay in. We will also explain how we may be able to help, in the short and long term, if you are unable to pay in this amount.

How is Account Pay Monthly different?

Account Pay Monthly was specially introduced to help customers keep a firmer grip on their account.

You can request an arranged overdraft facility. You can request an arranged overdraft limit, but whether you have an arranged overdraft limit or not, we'll also provide you with an automatic $50 overdraft buffer on top as a safety net. We'll charge overdraft interest on any arranged overdraft balance, but we wont charge for use of the $50 buffer (effective from 1 August 2017).

The key difference with Account Pay Monthly is that any payment requests that take you over your arranged limit and your $50 buffer will normally be refused. However when payments are returned your credit rating may be affected.

To help you manage your finances, we send text alerts the morning after your balance reaches 60%, 80% or 95% of your overdraft limit. We will send an unpaid text alert when we have made a decision not to pay a Direct Debit, Standing Order, future dated Bill Payment or Cheque due to there being insufficient available balance on your account. You then have until 3.30pm, on the day it is due to be paid, to pay in cleared funds and we will then make the payment. We also offer the Pay Monthly Money Calendar, a quick, interactive tool to help you take an objective look at your spending. Account Pay Monthly is currently available for a fee of $10 a month.

Representative Example: 19.9% EAR variable (assumed overdraft $1,200).

Our overdraft charges

The list below gives some examples of our charges when you make payments from your account when you do not have sufficient cleared funds and the payment would take you over any arranged overdraft. We developed these examples with leading consumer groups to help you to think about how changing the way you use your account can affect the amount we may charge you.

These examples are meant to show how different actions can result in different charges. They are only examples so you shouldn't see them as actions you might take and charges you might have to pay.

Please note, we may not allow you to use your account in the ways shown below. It is more cost effective if you avoid going over your arranged limit and you should contact us if you need help to manage your account or are struggling with your finances.

Choose an example below which shows how you might manage your account. If you have recent statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid charges in future.

These examples apply if you hold one of the following on sale accounts; Advance Account, Account and Graduate Account.

These examples also apply to the following off sale accounts; Advance Graduate Account, Home Management Account and Current Account.

Reasons and charges that you might be charged

  • We refuse a payment from your account because there is not enough money in your account and we are not able to agree a covering unarranged overdraft: $0
  • A payment from your account takes you into an unarranged overdraft by less than $10. You are overdrawn or over your limit for one day during the month: $0
  • A payment from your account takes you into an unarranged overdraft and you then make another payment from the account which we agree an unarranged overdraft to cover. You have an unarranged overdraft for two days in a row during the month: $10
  • A payment from your account takes you into an unarranged overdraft, and you then make nine more payments from the account and we agree an unarranged overdraft to cover each of them. You have an unarranged overdraft for 10 days in a row during the month: $50
  • A payment from your account takes you into an unarranged overdraft for one day. However, on three more occasions during the month, a payment takes you into an unarranged overdraft. On each of these occasions you have an unarranged overdraft for three days in a row. You are in unarranged overdraft for 10 days during the month however you are only charged for 9 days as 1 day is $10 or less: $45
  • A payment from your account takes you into an unarranged overdraft. You have an unarranged overdraft for 21 days in a row during the month and you make 12 more payments from the account which we agree unarranged overdrafts to cover. We will never charge more than $80 per charging month in Daily unarranged Overdraft Usage Fees: $80

Monthly Maximum Charge when using an unarranged overdraft

Monthly cap on unarranged overdraft charges (effective from 1 August 2017)

1. Each current account will set a monthly maximum charge for:

  • going overdrawn when you have not arranged an overdraft; or
  • going over/past your arranged overdraft limit (if you have one).

2. This cap covers any:

  • interest and fees for going over/past your arranged overdraft limit;
  • fees for each payment your allows despite lack of funds; and
  • fees for each payment your refuses due to lack of funds.

The introduction of the Monthly Maximum Charge will not affect any charging period that ended prior to 1st August 2017. Any notification of charges that are generated on or after 1st August 2017 will incorporate the new Monthly Maximum Charge cap.

  • 5% AER/Gross with our Regular Saver1
  • Preferential savings rates
  • Budgeting and financial planning tools: a range of online tools are available to provide you with a helpful snapshot of your current circumstances
  • Worldwide ATM cash withdrawals without non-sterling cash fees8 (a non-sterling transaction fee of 2.75% still applies)
  • You can get up to $10,000 emergency cash transfers to any branch worldwide, providing you have available funds in your account, even if you lose your card(s) or money while you're abroad
  • Access and transfer between your eligible worldwide accounts using Global View with no payment fees6
  • Half-price international account opening and credit history transfer available in over 35 countries

Apply for Overdraft

Are you eligible?

To apply for an arranged overdraft, please ensure you can answer YES to the following questions:

  • Are you 18 years or over?
  • Do you have a relevant account?
  • Our Overdraft Service is available on Account, Advance Account, Account, Account Pay Monthly, Graduate Account and Student Account (over 18s only).

    Our Overdraft Service is not available on Basic Account.

    All requests for an overdraft are subject to your credit status and all overdrafts are repayable on demand. It will be more cost effective for you if you avoid going over your arranged limit. If you need help to manage your account or are struggling with your finances, please contact us.

    If you know what limit you need: you can apply for an arranged overdraft and get an instant decision now.

    If you're not sure how much you'll need: please contact us between 8am to 10pm or arrange a visit at your local branch so we can discuss it with you.

Apply online

Registered for online banking?

If you have an eligible current account, you can apply for an overdraft online now.

Simply log on, select an eligible current account, click 'Change overdraft limit' underneath your balances and follow the steps.

Apply now
Apply in branch

Current Account customers can book an appointment to apply in branch by contacting us. Contact Us

Things you should know

Before applying, please take the time to read the following. You may also want to save some of these documents for future reference.

For details of the charges and interest rates that may apply, please read the relevant Product Summary for the account on which you want an overdraft, in the Personal Banking Terms and Conditions and Charges.

If you notice that you are relying on an overdraft for extended periods of time, consider asking us about alternative lending products that may better serve your needs.